How to Download a Full Account Backup in cPanel

How to download a full account backup in cPanel

Download a complete backup of your cPanel account from JetBackup, which keeps backups from the last 30 days.

You can download a complete backup of your cPanel account at any time using JetBackup, which keeps copies of your account from the last 30 days.

Download a full account backup

Log in to cPanel and, in the Files section, open JetBackup 5.
On the Restore & Download screen, click the Full Account tab. Every available full backup is listed by date.

The Full Account tab in JetBackup, listing full account backups by date

Find the backup you want and click Download next to it. JetBackup prepares the download in the background.
Once it is ready, the backup appears under Downloads (the download icon in the left-hand menu) - click Download there to save the file to your computer.

Only the most recently generated download is kept on the server. If you generate a new download, any previously generated one is removed, so save your file promptly.

A full account backup is a complete copy of everything - files, databases, email, and settings. If you only need part of your account back, a targeted restore is quicker - see restoring file backups or restoring a database backup.

If you need a hand, our support team is available 24/7 - just open a support ticket.

Was this helpful?

Your feedback helps us find gaps in the docs.

Still need a hand?

Real people, around the clock - start a chat or open a ticket and we'll help you put it right.