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My website statistics have not updated

Learn how to manually update your website statistics in cPanel if they are more than 24 hours out of date.

1 min read Updated 4 Jun 2026

Website statistics are typically updated overnight, but occasionally high server load or a software issue can delay processing. If your stats are more than 24 hours out of date, you can trigger a manual update yourself.

Manually updating your statistics

  1. Log in to your cPanel account.
  2. Navigate to the Metrics section and click AWStats.
  3. Find the domain you want to update and click Run Report (or Update Now if shown).

This will refresh your AWStats data immediately.

If the manual update does not resolve the issue, please open a support ticket and we will be happy to help.

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