# How to download a full account backup in cPanel

> Download a complete backup of your cPanel account from JetBackup, which keeps backups from the last 30 days.

Source: https://www.kualo.com/knowledgebase/cpanel-backups/how-to-download-a-full-account-backup-in-cpanel
Updated: 2026-06-11

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You can download a complete backup of your cPanel account at any time using JetBackup, which keeps copies of your account from the last 30 days.

## Download a full account backup

1. Log in to cPanel and, in the **Files** section, open **JetBackup 5**.
2. On the **Restore & Download** screen, click the **Full Account** tab. Every available full backup is listed by date.

![The Full Account tab in JetBackup, listing full account backups by date](https://kb-cdn.kualo.com/89/a7/89a794497f4c74fead6b54302bae7748d77006cb.png)

3. Find the backup you want and click **Download** next to it. JetBackup prepares the download in the background.
4. Once it is ready, the backup appears under **Downloads** (the download icon in the left-hand menu) - click **Download** there to save the file to your computer.

:::info
Only the most recently generated download is kept on the server. If you generate a new download, any previously generated one is removed, so save your file promptly.
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:::tip
A full account backup is a complete copy of everything - files, databases, email, and settings. If you only need part of your account back, a targeted restore is quicker - see [restoring file backups](/knowledgebase/cpanel-backups/restoring-file-backups-in-cpanel) or [restoring a database backup](/knowledgebase/cpanel-backups/restoring-a-database-backup-in-cpanel).
:::

If you need a hand, our support team is available 24/7 - just [open a support ticket](/knowledgebase/getting-started/how-to-create-a-support-ticket-in-mykualo).


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_Source: Kualo Knowledgebase — https://www.kualo.com/knowledgebase/cpanel-backups/how-to-download-a-full-account-backup-in-cpanel · © Kualo Ltd._