How to set up an auto-responder in cPanel

An auto-responder automatically sends a reply to anyone who emails a specified address on your account - useful for out-of-office notices, acknowledgements, or any situation where you need an instant automated response.

Setting up an auto-responder

1. Log in to cPanel and click the Autoresponders icon in the Email section.

2. Click Add Autoresponder.

3. Fill in the form:

   • Character Set - leave as utf-8 unless you have a specific reason to change it.
   • Interval - the number of hours to wait before replying again to the same sender (enter 0 to respond to every message).
   • Email - the address you want the auto-responder to apply to (for example, [email protected]).
   • From and Subject - these appear in the automatic reply that recipients receive.
   • Body - the text of your auto-reply message.

   

4. Click Create/Modify to save the auto-responder.

The auto-responder is now active. Anyone who sends a message to that address will receive your automatic reply.