Getting Started with Zimbra Enterprise Email

This guide introduces the basics of connecting to your Zimbra Enterprise Email service with Kualo, whether you prefer webmail, a desktop client, or a mobile device.

Accessing via webmail

The quickest way to check your email is through webmail - all you need is a browser and an internet connection. Log in with the email address and password from your welcome email.

Setting up desktop clients - email only (Standard plan)

If you are on the Professional plan or higher, skip to the Exchange section below.

For email-only access, we recommend IMAP rather than POP3. With IMAP, all email is stored centrally on the server, so any change you make on one device - reading, deleting, moving - is reflected everywhere else automatically.

Use the following settings in your mail client:

Setting up desktop clients - Exchange support (Professional plan and higher)

If you are on the Professional plan or higher, your account includes full Exchange interoperability. Add the account in your mail client as an Exchange account using the details below:

For step-by-step instructions in Outlook, see Setting up a Zimbra Exchange email address in Microsoft Outlook.

CalDAV and CardDAV (contacts and calendar sync)

If you want to synchronise your contacts and calendar without using Exchange, you can use CalDAV and CardDAV - open standards supported by most modern mail and calendar apps, including Mozilla Thunderbird.

Use the following server addresses:

Replace Username with your email address username and CalendarName with the name of the calendar you want to synchronise.