Kualo / docs
On this page

How to set up a secure SSL/TLS IMAP email account on Android using Samsung Email

Set up your Kualo email account on Android using the Samsung Email app with secure SSL/TLS settings.

1 min read Updated 9 Jun 2026

Set up your Kualo-hosted email account on Android using the Samsung Email app with secure IMAP over SSL/TLS. You will need the Samsung Email app installed before you begin.

Prerequisites

  • The Samsung Email app installed on your device (available from the Google Play Store)
  • Your full email address and password
  • Your mail server hostname - find this in cPanel under Email Accounts > Connect Devices. In most cases it is mail.yourdomain.com

Add the account

  1. Swipe up on your home screen to open the app drawer, search for Email, then tap the app.

    Samsung Email app in app drawer

  2. If you already have an account set up, tap the Menu button, then go to Settings > Add Account.

    Menu button in Samsung Email

    Add Account option in Settings

  3. Select Other as the account type.

    Account type selection screen

  4. Enter your email address and password, then tap Manual setup.

    Email and password entry screen

  5. Select IMAP account.

    IMAP account type selection

Configure incoming mail (IMAP)

  1. Scroll down and fill in the incoming server settings:

    Setting Value
    Username Your full email address
    Password Your email password
    IMAP server mail.yourdomain.com (check cPanel > Email Accounts > Connect Devices)
    Security type SSL (Accept all certificates)
    Port 993

    Incoming server settings screen

Configure outgoing mail (SMTP)

  1. Scroll down and fill in the outgoing server settings:

    Setting Value
    SMTP server mail.yourdomain.com (check cPanel > Email Accounts > Connect Devices)
    Security type SSL (Accept all certificates)
    Port 465
    Require authentication Enabled
    Username Your full email address
    Password Your email password

    Outgoing server settings screen

Finish setup

  1. Tap Sign in. If the details are correct, your inbox will load and the account is ready to use.

If the connection fails, double-check your server hostname in cPanel under Email Accounts > Connect Devices, and confirm your password is correct.

If you run into any problems, contact the Kualo support team.

Was this helpful?
Your feedback helps us find gaps in the docs.
Still need a hand?
Real people, around the clock - start a chat or open a ticket and we'll help you put it right.