# How to set up an auto-responder in cPanel

> Set up an email auto-responder in cPanel to send automatic replies to any incoming messages.

Source: https://www.kualo.com/knowledgebase/email-in-cpanel/how-to-setup-an-auto-responder-in-cpanel
Updated: 2026-06-11

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An auto-responder automatically sends a reply to anyone who emails a specified address on your account - useful for out-of-office notices, acknowledgements, or any situation where you need an instant automated response.

## Setting up an auto-responder

1. Log in to cPanel and click the **Autoresponders** icon in the **Email** section.
2. Click **Add Autoresponder**.
3. Fill in the form:

   - **Character Set** - leave as `utf-8` unless you have a specific reason to change it.
   - **Interval** - the number of hours to wait before replying again to the same sender (enter `0` to respond to every message).
   - **Email** - the address you want the auto-responder to apply to (for example, `john@yourdomain.com`).
   - **From** and **Subject** - these appear in the automatic reply that recipients receive.
   - **Body** - the text of your auto-reply message.

   ![The Add Autoresponder form in cPanel](https://kb-cdn.kualo.com/4e/90/4e9027238bbf1057ff7ed20c729a1ff7c8b1f1f2.png)

4. Click **Create/Modify** to save the auto-responder.

The auto-responder is now active. Anyone who sends a message to that address will receive your automatic reply.

:::tip
To edit or delete an existing auto-responder, return to the **Autoresponders** page and use the **Edit** or **Delete** links next to the relevant entry.
:::


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_Source: Kualo Knowledgebase — https://www.kualo.com/knowledgebase/email-in-cpanel/how-to-setup-an-auto-responder-in-cpanel · © Kualo Ltd._