How to configure an email account in Thunderbird

This guide walks you through adding your Kualo email account to Mozilla Thunderbird. It assumes you have already downloaded and installed Thunderbird, and that you have created the email address in your hosting account.

Start the account setup wizard

1. Open Thunderbird. On the home screen, click the Email link.

   

   If you do not see that button, click Tools, then click Account Settings.

   

2. In the Account Settings window, scroll down and click Add Email Account.

   

3. The Mail Account Setup wizard opens. Enter the following details, then click Continue:

   • Your name - as you want it to appear in the From field of outgoing emails
   • Email address - your full email address
   • Password - the password for that email account

   

Complete automatic setup

Thunderbird will attempt to detect your server settings automatically. If it succeeds, it displays the incoming server, outgoing server and username. Click Done to finish.

If auto-detection fails, or if you prefer to enter settings yourself, click Manual config and follow the steps below.

Find your server settings in cPanel

If you need to configure the account manually, you can look up the correct server details in cPanel.

1. Log in to cPanel.

2. Go to Email Accounts and click Connect Devices (or Set Up Mail Client) next to the relevant address.

   

3. Scroll down to Manual Settings and use the values under Secure SSL/TLS Settings (Recommended) for both the incoming and outgoing server.

   

Configure manual settings in Thunderbird

Enter the server details from cPanel into Thunderbird's manual configuration screen. For the authentication method on both the incoming and outgoing (SMTP) server, set Authentication to Normal password.

Once you click Done, Thunderbird will connect to your account and you can start sending and receiving email.