Use Smart Templates

Smart Templates are ready-made designs that apply your branding automatically. Set your logo and colours once, pick a template, and your emails come out consistent and on-brand with very little effort. This guide covers setting up your brand and using it in a campaign.

Set up your brand

1. Click Brand in the top-right menu to open the branding settings.
2. Go to the Smart Templates tab.
3. Upload your logo and click the one you want as your main logo. A transparent PNG around 400 x 200 pixels works best - it's applied automatically wherever you use the smart logo block.
4. Choose your text colours - a primary and secondary colour that match your brand.
5. Set your button colours to complement your palette.

Use Smart Templates in a campaign

1. Create a new campaign.
2. Turn on Activate smart branding during creation - this applies your brand to the campaign automatically.
3. Pick a design from Smart Templates and it appears already branded. Adjust the text to suit, and you're done.

Troubleshooting

Smart branding isn't applying - make sure Activate smart branding is on, that you saved your brand settings first, and that your logo and colours are configured. A refresh after saving helps.

The logo looks distorted - use the recommended 400 x 200 pixels and a transparent PNG, and avoid excess whitespace around the edges.

Brand colours are wrong - confirm you saved all the colours (primary, secondary, buttons), use hex codes for precision, and clear your cache.

Can't find Smart Templates - check the feature is included on your plan and that you have permission to access brand settings.

To build a template from scratch instead, see Use the email designer. If Smart Templates won't behave, open a support ticket.