Hosting is a great source of recurring income. You can create your own packages and set your own pricing, adding additional revenue streams to your business.
You are able to fully brand the control panel and can receive custom nameservers on your own domain. We remain fully anonymous and in the background.
Providing an ongoing service to your web design clients builds a lasting relationship beyond your initial project. You'll be their first port of call when they need ongoing work!
Once the customer's web site is set up, hosting is very low maintenance. What's more, we're on hand 24/7 should your clients ever ask you a question that has you pickled.
Hive is a unique technology that fully isolates every single account on our servers, preventing one compromised account from ever affecting another customer account. As surprising as it might seem, this technology is not commonplace at most web hosts. Hive also keeps our servers extremely stable by ensuring one account cannot overload the server and cause disruption to other customers. This revolutionary technology makes our shared hosting service as secure as running on your own dedicated environment.
Guardian is our digital server administrator. Using highly sophisticated algorithms, Guardian automatically detects potential problems before they impact on server stability. What's more, Guardian then automatically performs the same corrective actions a human server admin would do in the same scenario. As Guardian monitors our servers every 0.5 seconds, he's faster than even our best tech, and he also never takes a lunch break or forgets to have a shower. He's not much fun at the Christmas party, though.
Patchman continuously scans applications installed in customer accounts, such as WordPress, Drupal & Joomla, to ensure that they are secure from known vulnerabilities. If a vulnerability is found in your application code, you are alerted by email. Patchman will also automatically fix any vulnerabilities using a unique methodology that ensures that your site continues to function properly. If any malware is found in an account, Patchman will automatically quarantine it to ensure your site and visitors are protected.
Our dedicated professionals work 24x7 to ensure that all our systems work seamlessly. When you need help, you can rely on our team of patient hosting gurus to go the extra mile to ensure you have every assistance you need. We call it 'support with love'.
If you change your mind and don't wish to continue your hosting contract, you may cancel at any time within the first 60 days and we'll give you your money back. If you transferred or registered a domain name, these fees are non-refundable, however you'll be able to continue to use them elsewhere if you wish.
We're serious about uptime. And we mean REALLY serious. Our independently monitored Pingdom stats prove it. You'll find that 100% uptime is a regular occurrance, but if we do fall below 99.9% in any calendar month, we'll credit you. It's that simple.
We give some tasty discounts for those customers who want to pre-pay for longer periods. But we want you to stay because you love us, not because you're contracted to. If you decide you need to leave before your term expires, let us know and we'll simply deduct any discount originally applied and refund the balance.
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We have been very impressed with the extraordinary customer service Kualo have provided so far. Rod, Trifo and Tabare have gone out of their way to help us....
We have made every effort to ensure that our reseller system is as anonymous as possible. Server hostnames do not feature our company name nor do any of the control panel systems. On our Starter and Pro plans, you even get a set of branded nameservers such as ns1.yourbrand.com and ns2.yourbrand.com!
Yes! The control panel can be completely branded to suit your own company's identity.
Yes! We will migrate up to 30 web sites free of charge from your existing cPanel/WHM reseller account or server. If you have additional accounts to transfer, or if your existing platform is not cPanel, we may be able to assist with these also but additional charges may apply. Please contact us in advance if you have more than 30 accounts to migrate.
If you wish to provide your customers with our hosting but want us to handle the support, then our affiliate program would be more appropriate for you - where we'll pay you a commission for any sale you send out way.
On the Starter and Pro reseller plans, we include two custom nameservers. These would be in the format of ns1.yourdomain.com and ns2.yourdomain.com ensuring that we stay completely out of the picture as far as your clients are concerned. The Micro plan does not come with branded nameservers, however you may use our unbranded generic nameservers.
Ultimately this is your decision, our system does not lock you into any one particular billing method.
Our server software, cPanel, does have a full API so you are able to link your existing billing software with it, or write your own custom software. We would recommend using one of the pre-written billing systems designed for web hosting, which already integrate with cPanel. With our Pro reseller plans, we include a license for WHMCS, which we feel is one of the best hosting billing solutions out there. On the Micro and Starter plans we will provide the license for a small monthly fee, which is much less than what you would pay should you buy the license from WHMCS directly.
WHMCS integrates with more than 50 different payment gateways, such as PayPal, Authorize.net and SagePay so you can easily accept card payments online.
There is also a free alternative to WHMCS which is called BoxBilling. This is available to install via your control panel as an alternative to WHMCS, though it is more limited in functionality at this time.
No. The main reason we are able to offer you such a great price to host a large number of sites is because the support burdon us is reduced by you dealing directly with your customers. Even if you are relatively new to this, you will find that in time, and with the help of our extensive knowledge base you will very quickly be able to answer most of your clients' questions. Should you be sent a question you do not understand fully, we will be able to offer you our advice, which you can then relay to your customers.
If you're a designer and you'd prefer not to have to deal with hosting related queries, then you may prefer our Affiliate Program where we'll pay you a referral fee for any customers you send our way. We're then fully responsible for helping and assisting your customer with hosting queries.
Reseller accounts take a little more configuration than a regular shared hosting plan, and given the increased level of server access, we also manually verify every reseller order to prevent fraud. Accounts are therefore normally set up within a few hours of receiving the order, although we guarantee you will wait no more than 24 hours.
Our servers have high end Intel Xeon processors (8+ cores) with at least 32GB RAM. The drives are configured in a RAID array, which provides for protection in the event of drive failure as the data is distributed across multiple disks. In most drive failure instances, we are able to replace the faulty disk without even taking the server offline.
This is one of our favourite questions! We don't run just one version, we run multiple versions! At the time of writing, we support 6 versions of PHP on our reseller servers, including the latest version of PHP 7. You will be able to select which version of PHP you use right down to a specific directory in the hosting account. This means that you can continue to run scripts which require older versions of PHP, or test whether your script runs on the latest version of PHP without any risk (as you can easily switch right back again!).
Our number one priority is to ensure that sites hosted on our reseller platform have the best possible uptime, stability and speed. Hosts who offer 'unlimited' site reseller plans generally end up with overly crowded servers and are unable to provide a service that is truly stable. The reality is, unlimited sites on a server is just not possible, there's a finite limit to what can realistically be supported. We would never overload our direct, end-user shared servers to ensure that our customers receive the best possible stability and performance. Why would we want to do anything differently on our reseller platform?
The bottom line is that if you choose a host who offers an unlimited site reseller plan, in the vast majority of cases, you will eventually find that you end up with slow servers and downtime. This is something we seek to avoid with every fibre of our being. If providing a stable service to your customers is important to you, then this model is critical.
If you have 200 sites hosted, congratulations! You're hitting the big time. You have a couple of options. Firstly, you could take a managed CloudVPS or Dedicated Server. You can place as many sites as you like on your own server, and we can provide guidance on what we'd recommend based on the server specification you have chosen. This would even allow you to consider offering your own reseller plans. Alternatively, some of our resellers simply take a second reseller account. You could request this account to be on a different server to your other reseller account, thereby spreading your eggs across multiple servers.
Extremely. You can see an overview of the security measures we have in place that keep our web hosting incredibly secure..
A reseller plan is a great way to host a large number of web sites for one monthly fee. There is no requirement that you resell at all!