Don't Take Our Word For It.

Great customer service.

Bobby Mauricio, May 16, 2026

The Support Desk staff could not have been more helpful if they had tried. Moving our website to take advantage of their free hosting for charities turned out to be more complicated than our expertise, but they stuck by us gave help at every turn and got us there.

Robert Strachan, May 2, 2026

Reliable and if there is an issue they are on it quickly. I use their platform for my non profit and for my regular business. Been a customer since 2018

Annette Walker, Apr 15, 2026

They always respond promptly and go out of their way to be genuinely helpful.

S.W., Apr 6, 2026

Really, of all our experiences working with so many hosting companies, digital solutions providers and dedicated server teams over the years, including Kualo now (Nearly 8 years). The service we have received from them is second to none, especially when is comes to customer service from their specialist support teams. Excellent choice!

Marcom Studio, Mar 18, 2026

Although at this time I am not subscribed to any of their services, I have used them in the past and plan on using them in the future. I will recommend Kualo to anyone who asks me for the following reasons, aside from their products, they respond back to me in a timely manner and are eager to resolve any issues that I may have. They are very professional in the way they handle themselves and from every encounter that I have had with them I can tell that they just genuinely care.

Tommy, Mar 17, 2026

Really good customer support; quick and very helpful to a non-tech person like me!

Andrea, Mar 2, 2026

Kualo have been hosting my website for a number of years now and everything runs smoothly. Their pricing is very good and whenever I need support with something technical (I'm not very technically minded) they are really helpful!

The ME/CFS Holistic Coach, Feb 28, 2026

Been with Kualo since 2012, their service is outstanding, and they help you above and beyond. I can't fault their support; they are proactive and point out the best solution for you. The level of standard is incomparable. As always, thank you for your help, Kualo!

Krystal Blackwell, Feb 23, 2026

Client Support is exceptional. Thank you for assisting my complex move !

Baljit Balrow, Feb 20, 2026

I cannot believe how good these people are. As my old webhosting service was down, I had to migrate my domains, email and (non-functioning) website. As someone totally non-technical I felt a sense of deep dread. But the lovely people at Kualo have been patient, cheerful and endlessly helpful, and have frequently gone beyond what I would have expected. It looks like, with their help, I'll even get the website working again - despite the fact that's not technically part of their service.

Customer, Feb 18, 2026

Excellent service and care. They even offer a free hosting service for registered Charities. Highly recommended and couldn't be happier.

DSBOSS, Feb 17, 2026

Getting a free charity partnership hosting website with Kualo has been the best decision we've made in setting up and running our micro-charity. Everything is made simple and human-centred for those without tech skills. Six months in and I don't think we'd be ready to launch our online museum without having picked Kualo. The range of software is great and the interface user-friendly. I'd highly recommend them - even if you can't get a free account - it's worth paying for.

Caroline Wight, Feb 4, 2026

Everyone I have spoken to have been absolutely amazing. Helping and advising non stop. Highly recommend Kualo 5* BT4U

Bryn Tudor, Jan 27, 2026

Been with Kualo for 11 years and couldn't be happier with their service levels and resolution time when there is an issue.

John, Jan 22, 2026

They are very efficient in helping me. Every single question or issue that arises, no matter the time, they answer and they are available. Kualo has been an excelent partner in my projects and I really appreciate the support.

Sandra Martinez, Jan 14, 2026

Excellent service - and particularly welcome for their support to charities.

K M, Jan 5, 2026

My technical query was answered within just a few minutes - brilliant support!

Colin Neal, Dec 26, 2025

Only recently moved website to Kualo who are very quick and efficient at dealing with any queries I have had when setting up my new website

Paul Bigmore, Dec 26, 2025

I chose Kualo because I had read it was a company with a green side, and a great support team. I confirm they are great, always ready to help, humane and human, which is to me really matters!

O. A., Dec 12, 2025

We have received great support in setting up the email addresses for our organisation so far.

Kevin O&Donoghue, Dec 1, 2025

Kualo have been my goto webhosting company for many years, and who I recommend to all of my friends. They have brillaint support, providing great hosting for a reasonable price, based in the UK on servers powered by renewable energy. What more could you possibly want from a hosting company.

Kevin Frea, Nov 22, 2025

Nothing could have been made more simple than transferring to Kualo. Many thanks

Nigel Gayner, Nov 17, 2025

I have been hosting with Kualo for almost a decade and their customer service/help desk is AMAZING. They respond almost immediately and always go above and beyond in helping resolve the issue. Anytime I'm panicked with something going on with my website, they are able to quickly make it right with little to no downtime. Highly recommed!

Amanda, Nov 13, 2025

Customer service is outstanding. The are also very patient, even if they have answered the question before.

Happy Customer, Nov 13, 2025