Our Infrastructure
Centro, Hemel Hempstead - UK
Our primary hosting facility is Centro, built with highly energy efficient design principles in mind, with enclosed hot-aisle containment, economic chilled-water cooling, and powered by electricity generated entirely from renewable sources. The entire facility is audited to ISO 14001:2015 Environmental Management System standards.
Centro was designed with industry-leading physical security in mind from the start, with iris scanners, 3m security fences, blast proofed windows, computer controlled motion detection, and much more, to ensure that the computer systems and data within are completely secure.
Continuous operation is assured with diverse utility power supplies, UPS secured power, climate control and diesel backup generators featuring live fuel replenishment and critical services fuel supply contracts.
Fibre enters the building through dedicated North and South private ducts into communications rooms on opposite ends of the building, and the 130gbps fully BGP network is routed by state-of-the-art Juniper routers.
VESDA (Very Early Smoke Detection Apparatus) and FM200 fire suppression is installed throughout, and the building is manned by 24x7 on-site security.
Power
- Powered by 100% Renewable Energy as specified by E.ON (the Supplier) and as regulared by Ofgem
- Dual dedicated 11,000V (HV) connections via diverse feeds in private ducts and with private HV substation
- 2N diesel stand-by generators with continuous fuel arrangement
- 2N diverse UPS systems
- Generator systems are subject to bi-weekly start up test and monthly service visits
- Power feeds are fully conditioned for surge suppression
- Server racks are powered by both diverse feeds
- Power usage Effectiveness (PuE) of 1.2
Connectivity
- Dual fibre entry through dedicated private ducts and 130Gbps network capacity
- Diverse dark fibre connectivity to London
- Further network POPs located in Telecity Sovereign House and Telehouse North datacentres
- BGP network is routed by state-of-the-art Juniper MX routers
- Dual network drops to each rack with no single point of failure
- A blend of premium network providers including NTT, Level3, Virgin Media, TalkTalk & Cogent
- LINX Peering with 200+ Members including AT&T, BBC, BT, Cable & Wireless, Google, Telstra, Yahoo & More!
Cooling
- N+2 high efficiency packaged chillers with 2N inverter driven high efficiency chilled water pump sets
- Additional 'Free Cooling' chillers to utilise outside air to cool the datacentre whenever possible
- 10MW chiller capacity maintaining constant optimal 22C data floor temperature
- High efficiency evaporative chiller infrastructure
- Hot-aisle containment with direct air return
- Quarterly service visits with checks of CRAC units, chillers, pumps & pipework
Security & Fire Suppression
- Audited to ISO/IEC 27001:2013 Standards
- Iris scanner & Door Access Control
- 3m Perimeter Fence with Rota Spikes
- Anti ram-raid barriers & Blast-Proof Windows
- Computer Controlled Motion Detection
- CCTV Monitoring & Flood Lighting
- 24x7 On Site Human Presence
- Awarded the flagship 'Secured by Design' award by the UK Police.
- Very Early Smoke Detection Apparatus Protection (VESA)
- FM200 (inert gas) fire suppression systems
- Double knock zoned fire detection system
- BMS monitoring of fire alarm, VESDA and gas suppression systems
- Quarterly service visits with full smoke test
- Annual room seal integrity tests
Park Tower, Tampa - USA
Our US based facility is in Tampa's premier telco hotel, Park Tower. Located over 90 feet above sea level in a hardened windowless facility, it has been designed from the ground up for data center operations and is SSAE 16 Type II certified.
The facility includes its own 1 Megawatt Substation, diverse utility power supplies, N+1 parallel UPS, two redundant diesel generators and redundant cooling systems.
We use renewable energy for 100% of our power usage in this facility, as certified by Green-e, North America’s leading voluntary certification program for renewable energy.
Power
- 100% Renewably Powered, as certified by Green-e
- Private indoor power substation and connectivity to both airport and hospital grids
- Entire site Transient Voltage Surge Suppression (TVSS)
- N+1 diesel Caterpillar 100kVA stand-by generators able to withstand a 72 hour power outage
- Re-enforced generator room, able to withstand the impact speed of every component.
- N+1 Parallel UPS systems
- Generator systems are subject to bi-weekly start up test and monthly service visits
- Power feeds are fully conditioned for surge suppression
- Server racks are powered by diverse feeds
- A leading Power usage Effectiveness level in the State of Florida of 1.88
Connectivity
- Dual fibre entry through dedicated private ducts and 100Gbps network capacity
- BGP network is routed by state-of-the-art Cisco routers
- Dual fibre network drops to each rack with no single point of failure
- A blend of premium network providers including Level3, XO, BrightHouse, & Cogent
- Peering at the Tampa Internet Exchange (TPA-IX)
Cooling
- N+1 high efficiency chillers
- Constant optimal 22C/72F data floor temperature
- Quarterly service visits with checks of CRAC units, chillers, pumps & pipework
- Customized rack doors providing 20% more cooling than conventional racks
Security & Fire Suppression
- Door Access Control
- 90ft Above Sea Level - No Flood Risk
- Hardened Windowless Hurricane Resistant Facility
- Critical Infrastructure designation with Department of Homeland Security (DHS) and City of Tampa
- Entries, exits, and rack locations monitored via CCTV with PCI & HIPAA compliant data retention
- 24x7 On Site Human Presence
- Very Early Smoke Detection Apparatus Protection (VESA)
- SSAE 16 Type II certifications
- Quarterly service visits with full smoke test
