Better Security. Happier Hosting.
Discover how we keep the Kualo flock safe and secure.
At Kualo, we employ a range of technologies that help keep our servers exceptionally stable, and our customers' web sites safe. Surprisingly, many hosts don't employ similar technology which can often result in their servers experiencing overloads, downtime, or worse - facing critical security problems.
Full Account Isolation
Accounts are isolated with a caged file system that prevents privelege escalation and information disclosure attacks.
No Noisy Neighbors
Each customer is allocated it's own resource pool, meaning other users can't cause downtime or slow performance for your web site.
Machine Learning Firewall
Multiple firewall layers featuring machine learning and collective intelligence keeps bots and hackers at bay.
Vulnerability & Malware Defense
We automatically patch vulnerabilities in a wide range of web applications and quarantine known malware, keeping your site and visitors safe.
A happy flock
In an ideal world, a server will contain a happy flock of accounts...
...but every flock has a black sheep.
He didn't keep his site software up-to-date and his web site has been hacked. The other sheep are worried:
"Will this affect me?", they bleat.
At other hosts...
...things don't look so rosy. At many hosts, one hacked account can result in other accounts on the server also being compromised - leading to a very sick flock indeed.
Not so at Kualo
Our servers use CageFS, a unique isolation technology that completely segregates every account on the server. Each account runs in its own secure 'cage' - other users can't see your files, access your processes, or impact your resources. One compromised account can never affect another.
Good sheep gone bad?
At Kualo, you're protected from the bad sheep in the flock. But we want to go further and try and ensure that our servers are completely free of black sheep. After all, they were once good sheep, too!
So, why do the good sheep go bad?
A hole in the fence!
Having great security requires constant maintenance. Out-of-date software can let unwanted visitors in - like a hole in the fence.
Many hosts run on outdated server-side software with countless security issues, and website owners equally forget to update their client-side applications such as Joomla and WordPress.
Running outdated software, for even the briefest of periods, can lead to security vulnerabilities that can turn a good sheep bad.
Automated Patching
At Kualo, we're constantly maintaining the fence by updating server-side software; we even roll out many security fixes before they're officially released.
We also use Patchman to scan your web site daily for known vulnerabilities in commonly used CMS platforms - WordPress, Joomla, Drupal and more. As soon as a new vulnerability is found, Patchman safely backports the fix to the version you're running, so security patches never break compatibility. You stay protected, your site stays working.
If ever we find any actual malware in your account, we'll immediately quarantine it to keep your visitors safe, and let you know what we found.
Noisy Neighbors!
Nobody likes a noisy neighbor. On many hosts, one single site on a server can cause overloads which can bring a server to its knees, leading to slow load times or even outages.
Peace, Quiet & Stability
At Kualo, our resource management system keeps noisy neighbors at bay.
If one site uses excessive resources which would normally cause a server overload, it only affects their site, not yours.
Stealth-Mode Defenses
The final piece of the jigsaw that keeps our flock happy are three firewall layers, including our AI-powered security platform: Imunify360.
Imunify360 watches every request to and from our servers, using collective intelligence and machine learning to identify and block threats from millions of known bad actors. It includes a Web Application Firewall, real-time malware scanning, and automated remediation - blocking attacks before they reach your site and cleaning up any infections automatically.
Locked Doors, Strong Keys
Server-level protection is only half the picture. Your account itself needs strong locks too - so we've put serious thought into making it hard for an attacker to ever get a foothold via your login.
Strong password enforcement
Weak, short or common passwords are blocked at the source on both cPanel and your Kualo account.
Compromised password detection
Your Kualo account automatically checks new passwords against known breach databases - leaked passwords are blocked, even if they look strong on paper.
Two-factor authentication (2FA)
Available on both cPanel and your Kualo account. Even if someone has your password, they still can't get in without your second factor.
Email verification for unusual logins
If we detect a login to your Kualo account from somewhere unexpected and 2FA isn't enabled, you'll need to verify by email before access is granted.
CMS brute-force protection
Our firewalls block WordPress and other supported CMS login attempts using known weak credentials, stopping brute-force attacks before they reach your site.
Verified support interactions
When you contact support we'll verify your identity before discussing your account or making any changes - so a social engineer can't talk our team into giving them access.
Physically secure data centres
Restricted-access facilities with 24/7 monitoring, redundant power, and resilient networking. Physical security is just as important as digital.
Daily backups with self-restore
Full daily backups via JetBackup, retained for 30 days. Restore files, databases or your entire account yourself from cPanel - no support ticket needed.
The bottom line?
Happier, healthier hosting that's inherently more secure.
Our unique blend of technology helps keep our customers' web sites more secure, leading to faster, healthier servers and a much increased level of reliability and uptime.
Full Account Isolation
No Noisy Neighbors
Machine Learning Firewall
Vulnerability & Malware Defense
Try Kualo risk-free with our no quibble 60-day money back guarantee, and discover hosting as it was meant to be.