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Understanding Permanent Resource Boosts for Resold Accounts
Permanent resource boosts let you increase the CPU, RAM, and other limits on a resold account when optimisation alone is not enough.
When managing client websites under a reseller plan, each account starts with a set of default resource limits. If a site consistently outgrows those limits, a permanent (paid) boost raises them to a higher level. This article explains what permanent boosts include, how they compare to temporary boosts, and when each option makes sense.
Understanding base resource limits
Each account under your reseller plan is allocated predefined resources - CPU cores, RAM, I/O, and more - as outlined in our Resource Usage Policy. These allocations cover the typical needs of standard websites. When a site experiences sustained traffic growth or more complex processing demands, it can hit those ceilings and performance will suffer.
Before reaching for a boost, optimising your websites to make full use of caching and other efficiency measures is always the right first step. Leaner sites consume fewer resources and perform better at every resource level.
For a practical guide to monitoring consumption, see Understanding resource usage in cPanel.
Temporary resource boosts
The Resource Boost feature lets you temporarily raise the limits of an account at no extra cost. It is useful in two situations:
- Short-term traffic spikes - promotional campaigns, seasonal peaks, or a sudden surge in visitors.
- Breathing room during optimisation - if an account is already at its limit, a temporary boost keeps performance stable while you implement longer-term fixes.
Temporary boosts activate immediately and are available for up to 72 hours per calendar month. Once that allowance is used, or if a site needs extra resources beyond 72 hours a month on a regular basis, a permanent boost is the appropriate next step.
Permanent resource boosts
Permanent boosts are a paid upgrade that raise an account's resource limits indefinitely. They are cost-effective compared with migrating a client to a VPS or dedicated server, and they unlock additional technologies at higher levels.
The table below shows what each level provides:
| Feature | Normal | Level 1 | Level 2 | Level 3 | Level 4 |
|---|---|---|---|---|---|
| CPU cores | 1 | 2 | 3 | 4 | 5 |
| RAM | 1 GB | 2 GB | 3 GB | 4 GB | 8 GB |
| I/O | 10 MB/s | 20 MB/s | 30 MB/s | 40 MB/s | 50 MB/s |
| PHP processes | 20 | 40 | 60 | 80 | 100 |
| Total processes | 60 | 120 | 180 | 240 | 300 |
| MySQL database size | 500 MB | 1 GB | 2 GB | 3 GB | 4 GB |
| Inodes (files/folders) | 250,000 | 500,000 | 750,000 | 1,000,000 | 2,000,000 |
| Email mailbox size | 10 GB | 15 GB | 20 GB | 25 GB | No limit |
| Emails per hour | 200 | 400 | 600 | 800 | 1,000 |
| Redis | - | Yes | Yes | Yes | Yes |
| Memcached | - | Yes | Yes | Yes | Yes |
| LiteSpeed Cache | - | Yes | Yes | Yes | Yes |
| LiteMage Cache | - | - | Yes | Yes | Yes |
| Elasticsearch | - | - | Yes | Yes | Yes |
LiteSpeed Cache is included on Studio and Agency plans without a permanent boost. Redis and Memcached are included on Agency plans without a permanent boost.
What the levels unlock
- Physical resources - each level increases CPU cores, RAM, I/O throughput, and process limits, giving sites more headroom for traffic and complex operations.
- Database and email - higher levels raise the maximum MySQL database size, email mailbox size, and the number of emails an account can send per hour.
- File storage - the inode limit controls how many files and folders an account can hold; higher levels raise this significantly.
- Caching technologies - from Level 1 upwards, LiteSpeed Cache, Redis, and Memcached become available, which can dramatically improve response times and reduce resource consumption.
- Specialised technologies - from Level 2 upwards, LiteMage Cache (optimised for Magento) and Elasticsearch (for advanced search) are available, making these levels well suited to larger e-commerce and content-heavy sites.
Choosing between a temporary and a permanent boost
- Temporary boost - the right choice for short-term or unpredictable spikes in traffic. It costs nothing and avoids paying for resources that are only needed occasionally.
- Permanent boost - the right choice when a site consistently reaches its resource limits, when optimisation has already been exhausted, or when the site needs technologies such as Redis or Elasticsearch that are not available at the default level.
Optimisation first
As your clients' websites grow, optimisation should always be the primary strategy. Reviewing website configurations, streamlining code, enabling effective caching, and optimising content delivery can substantially reduce resource consumption - often removing the need for a boost entirely.
Temporary and permanent boosts are valuable tools, but they work best as a complement to good optimisation practice rather than a substitute for it.