Changing your my.kualo.com password

Keeping your MyKualo account secure starts with a strong, unique password. This article explains how to change or reset your password and what our password requirements are.

Changing your password while logged in

1. Log in to your MyKualo account at my.kualo.com.
2. Click the dropdown menu in the top-right corner where your name is displayed.
3. Select Change Password.
4. Follow the on-screen instructions to complete the change.

Changing your password if you cannot log in

1. Go to my.kualo.com.
2. Click the Forgotten Password link.
3. Follow the on-screen instructions to reset your password.

Why secure passwords matter

Weak or reused passwords make your account vulnerable, particularly if they have appeared in a public data breach. Attackers can use leaked credential databases to attempt to access accounts automatically.

To reduce this risk, we require all MyKualo passwords to meet the following criteria:

• At least 8 characters long.
• At least one uppercase letter (A-Z).
• At least one lowercase letter (a-z).
• At least one number (0-9).
• At least one special character (for example, !@#$%^&*).

These requirements make your password significantly harder to crack using common automated techniques.

Compromised passwords

If the password you choose matches one found in a known database of compromised credentials, you will be prompted to pick a different one. These databases are compiled from publicly disclosed data breaches and leaks, and any password appearing in them carries a real risk of being used in an attack.

For added security, consider using a password manager such as 1Password to generate and store a unique password for each of your accounts. You can also enable Two-Factor Authentication to add a second layer of protection to your MyKualo account.