# Changing your my.kualo.com password

> Find out how to change or reset your MyKualo password, whether you are logged in or locked out of your account.

Source: https://www.kualo.com/knowledgebase/mykualo-account/changing-your-mykualocom-password
Updated: 2026-06-04

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Keeping your MyKualo account secure starts with a strong, unique password. This article explains how to change or reset your password and what our password requirements are.

## Changing your password while logged in

1. Log in to your MyKualo account at my.kualo.com.
2. Click the dropdown menu in the top-right corner where your name is displayed.
3. Select **Change Password**.
4. Follow the on-screen instructions to complete the change.

## Changing your password if you cannot log in

1. Go to my.kualo.com.
2. Click the **Forgotten Password** link.
3. Follow the on-screen instructions to reset your password.

## Why secure passwords matter

Weak or reused passwords make your account vulnerable, particularly if they have appeared in a public data breach. Attackers can use leaked credential databases to attempt to access accounts automatically.

To reduce this risk, we require all MyKualo passwords to meet the following criteria:

- At least 8 characters long.
- At least one uppercase letter (A-Z).
- At least one lowercase letter (a-z).
- At least one number (0-9).
- At least one special character (for example, `!@#$%^&*`).

These requirements make your password significantly harder to crack using common automated techniques.

## Compromised passwords

If the password you choose matches one found in a known database of compromised credentials, you will be prompted to pick a different one. These databases are compiled from publicly disclosed data breaches and leaks, and any password appearing in them carries a real risk of being used in an attack.

:::warning
If you see a compromised-password warning, change that password on every service where you use it - including social media, online banking, email, and your cPanel account.
:::

For added security, consider using a password manager such as [1Password](https://1password.com/) to generate and store a unique password for each of your accounts. You can also enable [Two-Factor Authentication](/knowledgebase/help-using-mykualocom/enabling-two-factor-authentication-2fa-in-mykualo) to add a second layer of protection to your MyKualo account.

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_Source: Kualo Knowledgebase — https://www.kualo.com/knowledgebase/mykualo-account/changing-your-mykualocom-password · © Kualo Ltd._