"Administration" means any work performed by the Supplier on the Server;
"Administration Plan" means a pre-purchased support package for Server Administration;
"Control Panel" means the online system through which the Resources are administered by the Customer;
"IRC" means a multi-user chat room in which anything that is typed is broadcast to all users listening in the same IRC channel;
"Operating System" means the master control program (eg, Windows, FreeBSD etc.) that manages the Server’s internal functions and provides a means of control to the Server’s operations and file system;
"Root Access" means access to the Operating System or Control Panel with all rights or permissions in all modes;
"Server" means the computer system built for the Customer;
"Specification" means the type of computer system that shall be built, according to the details of the Application.
"Supplementary Terms" means these specific Terms & Conditions;
"Usenet" means a worldwide bulletin board system that can be accessed through the Internet. It contains more than thousands of forums, called newsgroups that cover numerous subjects.
100% – No Credit
99.5% – 10% Credit
99% – 15% Credit
98% – 25% Credit
95% – 100% Credit
2 – 7 Hours: 10% Credit
7 – 14 Hours: 15% Credit
14 – 36 Hours: 25% Credit
Over 36 Hours: 100% Credit