# How to set up a mail account using IMAP on Mac

> Add your Kualo email account to Apple Mail on a Mac using IMAP in a few straightforward steps.

Source: https://www.kualo.com/knowledgebase/email-apple/how-to-setup-a-mail-account-using-imap
Updated: 2026-06-09

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This guide walks you through adding your Kualo email account to Apple Mail on a Mac using IMAP. Before you start, make sure you have already [set up an email account in your control panel](/knowledgebase/cpanel-how-tos/how-to-create-an-email-account-in-cpanel).

## Add the account

1. Open Mail and go to **Mail > Add Account**.

   ![Mail menu showing Add Account option](https://kb-cdn.kualo.com/cc/5b/cc5b411dd7192333162e3e41317fab6fa21beba6.png)

2. Select **Other Mail Account** and click **Continue**.

   ![Account type selection screen](https://kb-cdn.kualo.com/d3/36/d336f3fed542922385fb861c131ab26558594d08.png)

3. Enter your **Name** as you want it to appear to recipients, your full **email address**, and the **password** for the account. Click **Continue**.

   ![Account details entry screen](https://kb-cdn.kualo.com/2b/c4/2bc4b88bac9fad5ed0e4ca01c8019f76ddbcb6bf.png)

4. If Mail does not detect your server settings automatically, enter them manually. You can find your exact settings in cPanel by going to **Email Accounts > Connect Devices**. The typical values are:

   - **Incoming server:** `mail.yourdomain.com`
   - **Outgoing server:** `mail.yourdomain.com`

   Replace `yourdomain.com` with your actual domain name.

   ![Server settings entry screen](https://kb-cdn.kualo.com/31/e7/31e7d8f2fe1e18ed92859509b4f6bacf072b74b9.png)

5. Choose the apps you want to use with this account. **Mail** is required. If you tick **Notes**, the Notes app will store notes in a folder within this mailbox. Click **Done**.

   ![App selection screen](https://kb-cdn.kualo.com/40/6c/406c01a5a1a3242bd62081e164df016132c3153c.png)

## Switch to secure SSL/TLS settings

Once the account is added, update it to use encrypted connections.

1. Go to **Mail > Settings** (or **Mail > Preferences** on older versions of macOS), select your account from the list, and click the **Server Settings** tab.
2. Set the following values:

   | Setting | Value |
   |---|---|
   | Incoming mail server | `mail.yourdomain.com` |
   | Incoming port | 993 |
   | Outgoing mail server | `mail.yourdomain.com` |
   | Outgoing port | 465 |

   Enable SSL/TLS for both incoming and outgoing connections.

   ![Server settings panel showing SSL ports](https://kb-cdn.kualo.com/16/cf/16cf10fd45a60f23b0f42b309ba7213da60a18b6.png)

3. Click **Save**.

## Verify the connection

To confirm everything is working, go to **Window > Connection Doctor**. A green indicator next to both IMAP and SMTP means your account is set up correctly.

![Connection Doctor showing green status for IMAP and SMTP](https://kb-cdn.kualo.com/68/5e/685e8e60239c8a4880477e41d3771c3bfb7535d5.png)

If you see any errors, [contact our support team](https://www.kualo.com/company/contact) and we will be happy to help.

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_Source: Kualo Knowledgebase — https://www.kualo.com/knowledgebase/email-apple/how-to-setup-a-mail-account-using-imap · © Kualo Ltd._