# How to Add or Manage DNS Records in cPanel (Zone Editor)

> Use the Zone Editor in cPanel to add, edit, or delete DNS records for your domain.

Source: https://www.kualo.com/knowledgebase/cpanel-domains/how-to-add-or-manage-dns-records-in-cpanel-zone-editor
Updated: 2026-06-11

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This guide explains how to view, add, edit, and delete DNS records using the **Zone Editor** in cPanel. DNS records control how your domain works on the internet - where your website loads from, where email is delivered, and how other services verify your domain.

## Open the Zone Editor

1. [Log in to cPanel](/knowledgebase/cpanel-getting-started/how-to-login-to-cpanel).
2. In the **Domains** section, click **Zone Editor**.

The Zone Editor lists every domain on your account. Each row has quick buttons for the most common record types - **+ A Record**, **+ CNAME Record** and **+ MX Record** - plus a **Manage** button that opens the full list of records for that domain.

![The Zone Editor domain list with quick-add buttons and Manage](https://kb-cdn.kualo.com/c9/62/c962849190d69def709302d22e0af987da31a18b.png)

## Quickly add an A, CNAME or MX record

For the three most common record types you can use the quick-add buttons without leaving this page.

1. Click **+ A Record** (or **+ CNAME Record** / **+ MX Record**) next to your domain.
2. Fill in the small form. For an A record, enter the **Name** (the domain or subdomain) and the **Address** (the IP address it should point to).
3. Click **Add An A Record**.

![Adding an A record in the Zone Editor](https://kb-cdn.kualo.com/39/8a/398a81d771d16e1b42707dca0b2ea69b07109849.png)

## Manage all records (including TXT)

To see every record for a domain, add a **TXT** record, or edit and delete records, click **Manage** next to the domain. The management page lists all current records and gives you a **+ Add Record** button.

1. Click **+ Add Record**.
2. Choose the record **Type** and fill in the fields:

   - **A** - points a name to an IPv4 address. *Name:* `blog.example.com`, *Record:* the IP address.
   - **CNAME** - points one name at another name. *Name:* `www.example.com`, *Record:* `example.com`.
   - **MX** - sets where email is delivered. *Name:* `example.com`, *Priority:* `0` (or as provided by your mail host), *Destination:* `mail.example.com`.
   - **TXT** - used for SPF, DKIM and domain-verification values. *Name:* `example.com`, *Record:* the exact value you were given.

3. Leave **TTL** at its default unless you have been told otherwise, then click **Save Record**.

:::warning
After changing MX records, check your email routing setting so the server knows whether to deliver mail locally or pass it to an external provider - see **Check email routing** below.
:::

## Edit or delete a record

On the **Manage** page, find the record in the list and click **Edit** to change it (then **Save Record**), or **Delete** to remove it and confirm.

:::danger
Deleting a DNS record cannot be undone. Note down the existing values before you change or remove anything important, so you can restore them if needed.
:::

## Check email routing

If you have changed your MX records, make sure the **Email Routing** setting matches:

1. From the cPanel home page, open **Email Routing** in the **Email** section.
2. Choose **Local Mail Exchanger** if email is hosted on this server, or **Remote Mail Exchanger** if it is hosted with an external provider.
3. Click **Change**.

## DNS propagation

Changes to DNS records can take anywhere from a few minutes to a few hours to take effect across the internet. You can check whether a change is live with a tool such as [whatsmydns.net](https://www.whatsmydns.net).

## Common issues

**Changes not taking effect:**
- Clear your browser cache and try again.
- Confirm you edited the correct domain.
- Check that your domain's nameservers point to Kualo - contact support if you are unsure.

**Email not arriving:**
- Verify the MX record is correct for your domain.
- Confirm the **Email Routing** setting matches your setup.
- Make sure the MX destination hostname resolves to a valid IP address.

If you need a hand, our support team is available 24/7 - just [open a support ticket](/knowledgebase/getting-started/how-to-create-a-support-ticket-in-mykualo).


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_Source: Kualo Knowledgebase — https://www.kualo.com/knowledgebase/cpanel-domains/how-to-add-or-manage-dns-records-in-cpanel-zone-editor · © Kualo Ltd._