# Restoring an email account backup in cPanel

> Restore a backed-up email account from JetBackup, or download a copy from a specific date, with up to 30 days of backups.

Source: https://www.kualo.com/knowledgebase/cpanel-backups/restoring-an-email-account-backup-in-cpanel
Updated: 2026-06-11

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JetBackup in cPanel lets you restore a backed-up email account, or download a copy from a specific date, with up to 30 days of backups available.

:::warning
Restoring an email account replaces all existing email data in that account with the backed-up version. Any messages received or sent after the backup date will be lost. If you only need to recover specific messages rather than the whole account, contact our support team for a more targeted approach.
:::

## Restore an email account

1. Log in to cPanel and, in the **Files** section, open **JetBackup 5**.
2. On the **Restore & Download** screen, click the **Email Accounts** tab. Your email account backups are listed.

![The Email Accounts tab in JetBackup, listing email account backups](https://kb-cdn.kualo.com/17/4d/174d632c400064d63067232f7ec74a1af6e6af71.png)

3. Find the email account and date you want, then choose:
   - **Restore** - puts the email account back directly into your hosting.
   - **Download** - saves a local copy of the backup from that date.

:::tip
If you only need a few messages back rather than a full account, download the backup first so you can inspect its contents before restoring.
:::

If you need a hand, our support team is available 24/7 - just [open a support ticket](/knowledgebase/getting-started/how-to-create-a-support-ticket-in-mykualo).


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_Source: Kualo Knowledgebase — https://www.kualo.com/knowledgebase/cpanel-backups/restoring-an-email-account-backup-in-cpanel · © Kualo Ltd._