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Questions? We'd love to hear from you!

Sales & Enquiries

If you're an existing client, you may raise a ticket via your my.kualo.com account. Alternatively, you can also reach us by telephone on 1-800-995-8256 with any sales or accounts related queries you may have.

If you prefer, you may contact us by email on sales@kualo.com.


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Technical Support

Log into your my.kualo.com account any time 24/7. Just click the Helpdesk tab. You can normally expect to hear back from us in a few short minutes - where possible we strive to always reply within 15 minutes.


Abuse/Spam Reporting

To report spam originating from our network, or any other abuse related to a Kualo client, you may contact us by email on abuse@kualo.com.


Complaints

Client satisfaction is our number one priority, and we strive ensure that you are pleased with the service that we provide at all times. If this should not be the case, we would encourage you to raise a ticket via our client portal directed to our accounts department. One of our team will respond and start work to put things right within 1 business day. Should you for any reason be unhappy with their resolution, you may at any time request that your case be escalated to one of our management team for further review. We endeavour to fully resolve any issue brought to our attention within 5 business days.

I have been nothing but pleased and excited with your services! In the four years you been my webhost you have exceeded every expectation I had.

I have nothing but praise for your technical support staff. Not only are they extremely friendly, they are very knowledgable and have always done everything they could to help me and my clients.

You guys are miles ahead of the others.

Robert Foster, T1 Technologies